This solution builds the playbooks, roles, and decision frameworks your team needs when something truly disruptive happens—ransomware, business email compromise, vendor breach, or a critical SaaS compromise. We focus on the first hours and days, when clarity and speed make the most difference.
Ideal for organizations that have pieces of IR scattered across emails and shared drives, but want a coherent, tested approach that holds up under pressure.
Most organizations have some combination of logs, playbooks, and vendor contacts—but the pieces haven’t been tested together. This solution is about making sure the real-world experience of an incident matches what your documentation promises.
During a live incident, the hardest questions often aren’t technical—they’re about who decides what, and when.
Playbooks built in a calm room often don’t survive the first noisy hour. We focus on what’s realistic when the clock is ticking.
Mixed messages can create as much damage as the incident itself. We help you establish clear, calm communication patterns.
We combine scenario design, playbook development, and practical tabletops into a recurring loop. Each pass makes your organization more practiced and less fragile under stress.
We start with the incidents that are most plausible and most damaging for your environment, then we build around those.
We create or refine playbooks that focus on the first hours and days—the period where decisions and communication matter most.
We run structured tabletops to test plans, identify friction points, and build comfort with roles and decisions—then refine based on what we learn.
The artifacts from this solution are designed to be pulled up on a call, not just filed in a document library. They’re concise, practical, and tested.
Clear, scenario-specific playbooks that describe who does what, when, and with which systems and partners.
Short, stepwise runbooks for the earliest phase of an incident—triage, containment, communication, and evidence handling.
Documented roles, responsibilities, and contact paths for internal teams, vendors, and external partners such as legal and IR firms.
Summary of tabletop sessions, with concrete follow-ups to improve controls, processes, and decision-making.
Built for organizations that take incidents seriously—but don’t want their first major event to be the first time the playbook is opened.
CISOs, vCISOs, and IT directors responsible for ensuring the organization can navigate a security incident without paralyzing the business.
Executives and communications leaders who need clarity on when and how they’ll be involved, and what decisions they’ll be asked to make.
Organizations where a serious incident would be material, but where security and IT teams wear multiple hats and need focused guidance.